- For Your Home
Zoom247 for homes.
From late-night plumbing emergencies to early-morning broken boilers, we are your go-to experts in London for plumbing, heating, and electrical.
Here for you when you need us fast – and when you are planning maintenance and yearly checks to prevent the next emergency. Your trusted partner for jobs of all sizes – from smaller fixes to challenging refits, remodels, or maintenance projects.
- No call-out fee
- 12 month guarantee
- Your central London plumbing, heating & electrical experts, 24/7.
Expertise right on your doorstep.
Our highly trained and qualified tradesmen deliver fast, reliable home services.
24/7 Emergency Response
Plumbing Repairs
Air Con, Heating & Boilers
Gas Appliances
Drainage Services
Electrical
Quick fix or a serious problem?
We will Zoom in and find out.
We are professional problem solvers in plumbing, heating, cooling, draining, and electrical. We speak your language – not ours – and don’t hide behind jargon, preferring straight talk and a friendly conversation.
Have questions?
We welcome them all – the more you share, the better solutions we can provide. Those tricky challenges others shy away from? We enjoy solving them.
Our trusted team is only a click away. Rest assured, our fast, hassle-free service earns a consistent 95% satisfaction rating from our clients.
- Average arrival time: 58 mins
Book a Qualified Engineer
Book in under 30 seconds. Our experienced team responds 24/7.
- EMERGENCY RESPONSE
Need help right now?
Speak to our team by phone, WhatsApp, email or video consultation. We respond quickly, assess the issue and connect you with the right engineer. Our emergency team is available 24/7, 365 days a year.
CALL 24/7 SUPPORT
0207 064 6777
- No call-out fees
- Quick video diagnosis
- Your central London plumbing, heating & electrical experts, 24/7.
Clear, upfront pricing.
We believe in clear, upfront pricing with no hidden extras. Our consistent and competitive rates cover a wide range of services to meet your needs.
- Consistent pricing across services:
Plumbing
Heating & Gas
Boilers
Electrical
Drainage
WHAT IS INCLUDED:
- Travel time to and from jobs is not charged
- No ULEZ or congestion charges
HOME SERVICES
Standard Hours
Mon-Fri, 8am-6pm
£95 /hr
Out of Hours
Evenings & Weekends
£145 /hr
- COMMERCIAL RATES
Standard hours
£145 /hr
Out of hours
£225 /hr
Frequently Asked Questions
General Questions
What is a video estimate?
A video estimate allows us to assess your plumbing, heating, or electrical issue via a video call. This convenient option lets you show us the problem without requiring an in-person visit, saving time and helping us prepare for the job.
Do you charge for travel time?
No, we do not charge for travel time, ULEZ or for the London Congestion Charge.
What forms of payment do you accept?
We accept debit and credit cards, internet/telephone banking transfers, and cash payments. Cheques are not accepted.
Do you guarantee your work?
Yes, we offer a 12-month guarantee on all work, covering claims up to £1,000 (T&Cs apply).
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing and heating services to ensure you’re never left in a bind.
Heating & Boilers
How often should I service my boiler?
It’s recommended to service your boiler annually to ensure it runs efficiently, prevent breakdowns, and comply with your warranty requirements.
What is a Gas Safety Certificate, and do I need one?
A Gas Safety Certificate (CP12) is a legal requirement for landlords in the UK. It confirms that all gas appliances, flues, and fittings in the property have been inspected and are safe to use. Homeowners are not required by law to have one, but we advise to do annual checks.
What should I do if my boiler loses pressure?
Low boiler pressure is often caused by a leak or bleeding radiators. You can top up the pressure using the filling loop, but if the issue persists, call a professional to check for leaks or faults.
Why is my boiler making strange noises?
Noises such as banging, whistling, or gurgling could indicate trapped air, low water pressure, or a build-up of limescale. It’s best to have a Gas Safe engineer investigate the issue.
How do I bleed my radiators?
Bleeding radiators involves releasing trapped air to improve heating efficiency. Turn off your heating, use a radiator key to open the valve, and let the air escape until water flows steadily. Tighten the valve and check the boiler pressure after.
What are the signs my boiler needs replacing?
Common signs include frequent breakdowns, rising energy bills, strange noises, or if your boiler is over 10-15 years old. Modern boilers are more energy-efficient and can save you money in the long run.
Gas and Heating Safety
How do I know if my engineer is Gas Safe registered?
Always ask to see your engineer’s Gas Safe ID card, or check their registration number on the official Gas Safe Register website. All Zoom247 gas engineers are Gas Safe registered.
What should I do if I smell gas?
If you suspect a gas leak, turn off the gas supply at the mains, open windows and doors, and immediately call the Gas Emergency Helpline at 0800 111 999. Do not use any electrical switches or naked flames.
Is it safe to install a boiler in a bedroom?
Yes, but it must be a room-sealed boiler to prevent the risk of carbon monoxide poisoning. At Zoom247, we can confirm if your boiler meets these requirements.
Energy Efficiency and Upgrades
What is a combi boiler, and is it right for me?
A combi boiler provides heating and hot water on demand, without needing a separate tank. It’s ideal for smaller homes with limited space. Speak to our team to ask whether a combi boiler is right for you.
Can I save money by upgrading my boiler?
Yes, upgrading to a modern, energy-efficient boiler can reduce your energy bills and carbon footprint significantly . New boilers with smart controls offer even greater efficiency.
Do I need a smart thermostat?
Smart thermostats allow you to control your heating remotely and can help you optimise energy use, saving money over time. At Zoom247, we recommend installing smart thermostats where possible.
How can I improve the efficiency of my heating system?
Regular servicing, bleeding radiators, installing thermostatic radiator valves (TRVs), and using a smart thermostat can all improve your system’s efficiency.
Landlord-Specific Questions
What heating and gas safety responsibilities do landlords have?
Landlords must arrange annual Gas Safety Checks by a Gas Safe engineer for all gas appliances and provide tenants with a Gas Safety Certificate (CP12). They are also responsible for ensuring heating systems are in good working order. Speak to our experienced team for advice.
What happens during a landlord Gas Safety Check?
A Gas Safe engineer will inspect gas appliances, flues, and pipework to ensure they are safe and compliant. You will receive a Gas Safety Certificate if the checks are passed.
Need help?
Let's talk!
Zoom247 Technician
0207 064 6777
Video Quote
Proud to be Checkatrade-approved.
As a Checkatrade-approved tradesperson, we offer homeowners the peace of mind that comes with our 12-month guarantee on all jobs, with claims up to £1,000 (T&Cs apply). With our seal of approval, you can be confident that our work meets the highest standards.
- 12 Month Guarantee
- TrustMark Government Backed
Fantastic service from Zoom 247. All the staff, Danny providing the estimate and overseeing, andCharlie and Alfie doing the work were professional, friendly, and sorted out some complicated pipework and fitting efficiently. It’s rare that you can say it was a pleasure having work done in your home, but it was! Delighted.
Zoom 247 always deliver a great service for my tenants. They continually communicate well, send over information throughout the process and never fail to do a good job. I highly recommend their service.
– Bonnie Duggan, Property owner
Contacted them as I was looking for a company who could service some commercial boilers. Prompt response and they came out very quickly (the following day). Overall have no worries in regards to recommending them.
The team at Zoom 247 were a pleasure to work with, from start to finish they provided an excellent service . I had a really bad leak and the guys were able to attend the property on the very same day i called up! Talk about fast service. The engineer Charlie was very polite and well mannered, he explained what he was doing and also answered any questions that I had along the way. He was quick to detect the problem and let me know what my options were going forward, which was really helpful. Overall I would just like to share my absolute delight with the company and express my thanks. I would recommend this team of people, if you want guaranteed professionalism, clear communication and a great job completed. A big thanks to all at Zoom 247!