- For Your Business
24/7 Emergency commercial services
Fast response when you need it most
When disaster strikes your business premises – burst pipes, heating failures, electrical faults, or drainage emergencies – Zoom247 is here to help 24/7.
We combine rapid response times with experienced engineers across all trades, ensuring your emergency is resolved quickly and professionally.
- No call-out fee
- 12 month guarantee
- Your central London plumbing, heating & electrical experts, 24/7.
Our Commercial Emergency Services
We provide 24/7 emergency call-out services across all our trades to handle any commercial emergency, including but not limited to:
Emergency Plumbing
Burst pipes, major leaks, flooding, blocked toilets, water supply failures, and all urgent plumbing emergencies.
Emergency Heating & Boiler
Boiler breakdowns, no heating, no hot water, heating system failures, and gas emergencies.
Emergency Electrical
Power failures, dangerous electrical faults, tripping circuits, burning smells, and urgent electrical repairs.
Emergency Drainage
Blocked drains, overflowing toilets, sewage flooding, collapsed drains, and urgent drainage issues.
Emergency Gas Services
Gas leaks, gas appliance failures, and urgent Gas Safe repairs.
Water Damage Mitigation
Immediate response to minimize water damage from burst pipes, leaks, and flooding.
Multi-Trade Emergency Response
Complex emergencies requiring multiple trades - our team coordinates plumbing, electrical, and other services efficiently.
Out-of-Hours Emergency Services
Available evenings, nights, weekends, and bank holidays when you need help most.
How our emergency?service works
Call 020 7064 6777 or message us on WhatsApp. Our emergency line is answered 24 hours a day, every day of the year.
We aim to reach your London premises within 1-2 hours of your call. Life-safety emergencies are given absolute priority.
Our experienced engineers arrive with fully stocked vans and specialist equipment to diagnose the problem quickly.
We resolve most emergencies on the first visit. If parts are needed, we’ll make the situation safe and return as quickly as possible.
No call-out fees. Clear emergency hourly rates: £145/hr standard hours, £225/hr out of hours. You’ll know the costs before work begins.
After resolving your emergency, we’ll advise on preventing future issues and can arrange planned maintenance to protect your business.
Emergency? Let's fix it!
Here are three ways to reach us RIGHT NOW:
0207 064 6777
For immediate response
For urgent assessment
Available 24/7/365 – Including Christmas Day
Trusted by London businesses
Sarah Jenkins
Facilities Manager
City Office Group
- Average arrival time: 58 mins
When to Call Emergency Services
Call us immediately for:
Burst pipes or major leaks causing flooding
No heating during winter
Complete power failure
Gas leaks or smell of gas
Sewage flooding or major drainage blockage
Dangerous electrical faults (sparking, burning smell, exposed wires)
Water supply failures
Boiler breakdowns in cold weather
Any situation posing immediate risk to safety or property
Why Choose Zoom247
for emergency call-outs?
True 24/7 Availability
Not just an answering service - real engineers available around the clock, 365 days a year including Christmas.
Rapid Response
1-2 hour response time target across London for all emergencies.
Multi-Trade Expertise
Plumbing, heating, electrical, gas, and drainage specialists - one call handles everything.
Fully Stocked Vans
Engineers carry comprehensive stock to resolve most issues on the first visit.
No Call-Out Fees
You only pay for the work, not for us to attend.
Transparent Emergency Pricing
Clear rates - £145/hr standard hours, £225/hr out of hours. No hidden fees.
20+ Years' Experience
Two decades of emergency response experience across London.
Gas Safe & Qualified
All engineers are Gas Safe registered and qualified to handle commercial emergencies safely.
Customer Satisfaction
Rated 9.31 by 502 clients on Checkatrade.
Insurance Work
We work with insurance companies and provide detailed reports for claims.
- No Travel Charges: No charges for travel time, ULEZ, or London congestion charge.
- Human expertise powered by smart technology
Emergency Services FAQs
Emergency Services Questions
How quickly can you respond to an emergency?
We aim to respond within 1-2 hours for emergencies across London. Life-safety emergencies (gas leaks, major flooding, dangerous electrical faults) are given absolute priority.
Do you charge a call-out fee?
No, we don’t charge call-out fees for emergency services. You only pay for the work at our transparent hourly rates.
What are your emergency rates?
- Standard hours (Mon-Fri, 8am-6pm): £145/hr
- Out of hours (evenings, nights, weekends, bank holidays): £225/hr
- No charges for travel time, ULEZ, or Congestion Charge
Are you really available 24/7?
Yes, truly 24/7/365. Real engineers on call every hour of every day including Christmas Day, New Year’s Day, and all bank holidays.
What areas do you cover?
We cover all London boroughs and can often respond to urgent cases in surrounding areas. Call us to confirm coverage for your location.
Will you make the situation safe even if you can't complete the repair?
Absolutely. If we need specialist parts or additional time, we’ll make the situation safe (isolate water, secure electrics, etc.) and schedule the completion as quickly as possible.
Do you work with insurance companies?
Yes, we work with insurance companies for emergency repairs and can provide detailed reports, photos, and documentation for claims.
Can I call for a second opinion if another company couldn't fix the problem?
Absolutely. We love a challenge and often resolve issues other companies couldn’t fix. Many of our emergency call-outs come from customers let down by others.
What should I do while waiting for your engineer?
- Burst pipe: Turn off water at mains stopcock, move valuables away from water
- Gas leak: Turn off gas at meter, open windows, evacuate building, don’t use electrical switches
- Electrical issue: Turn off power at main switch if safe to do so
- Major leak: Turn off water supply, place buckets, move belongings
Do you provide temporary solutions?
Yes, if a permanent fix isn’t possible immediately (due to parts availability or scope of work), we’ll implement a temporary solution to keep your business operational.
Can you coordinate with other trades if needed?
Yes, we have a multi-trade team and can coordinate complex emergencies requiring plumbing, electrical, and other services simultaneously.
Will you clean up after emergency work?
Yes, we’ll clean up our work area after completing emergency repairs. For major flooding or water damage, we can recommend specialist cleaning and drying services.
When emergency strikes - we're ready
Emergencies don't wait for business hours, and neither do we.
Our experienced team is on standby 24/7 with fully stocked vans, specialist equipment, and the determination to get your business back to normal.
We’re professional problem solvers who speak your language – not technical jargon. When you’re dealing with an emergency, the last thing you need is complicated explanations. We’ll tell you what’s wrong, what needs doing, and how much it’ll cost – straight talk when you need it most.
Emergency? Let's fix it!
Here are three ways to reach us RIGHT NOW:
0207 064 6777
For immediate response
For urgent assessment
Available 24/7/365 – Including Christmas Day
